Disclaimer

This disclaimer governs your use of the Aquozy website, mobile app, and the information we provide. By using our services, you acknowledge and accept the limitations described below.

1. General information only

Articles, care guides, FAQs, and other educational content on this website and our communications are provided for general information only. They are not professional advice for your specific aquarium and should not be the sole basis for major decisions about livestock health, equipment selection, or installation safety.

2. No guarantee of outcomes

While we follow professional best practices on every visit, the outcome of any aquarium service depends on many factors outside our control — water source quality, environmental conditions, customer practices between visits, fish health prior to introduction, equipment used, and natural variability of living systems. We do not guarantee specific outcomes such as fish survival, plant growth rates, water clarity targets, or absence of algae.

3. Pricing & availability

Prices listed on the website are indicative and may change without notice. Final pricing for any service is confirmed during quote and booking. Service availability depends on technician scheduling and may vary by location and date.

4. Third-party products & brands

We sometimes recommend or supply equipment, food, treatments, and supplies from third-party manufacturers. We are not affiliated with these brands unless explicitly stated. Their products are subject to their own warranties and policies; we make no independent representations beyond what the manufacturer publishes.

5. External links

Our website may link to third-party websites for reference (manufacturer pages, regulatory information, etc.). We are not responsible for the content, accuracy, or privacy practices of those external sites.

6. Reviews & testimonials

Customer testimonials shown on this website reflect the genuine experience of those individual customers and may not represent the experience of every customer. Results vary based on tank size, fish species, environment, and many other factors.

7. Photographs

Photographs on this website depict actual installations and services we have completed, except where clearly marked as stock imagery for illustration. Tank dimensions, fish species, and equipment shown may not exactly match what we recommend or supply for your situation.

8. No medical, veterinary, or professional advice

We are aquarium maintenance specialists, not licensed veterinarians or zoologists. Information about fish health and disease should not replace consultation with a qualified aquatic veterinarian for serious or persistent issues.

9. Limitation of liability

To the maximum extent permitted by Indian law, Aquozy and its team are not liable for any indirect, incidental, consequential, or special damages arising from use of our website, app, or services. Our total liability for any single booking is limited to the amount paid for that booking.

10. Force majeure

We are not liable for failure or delay in performing our services caused by circumstances beyond our reasonable control — natural disasters, pandemics, government actions, civil unrest, utility failures, or supplier failures.

If anything in this disclaimer is unclear, please write to us at hello@aquozy.com.